Support

Support

Northline is provided by QANetwork Inc. Manivannan Gajendran answers product questions. Privacy requests use a separate address.

Email

support@testcase.pro

Manivannan Gajendran
QANetwork Inc, 7586 Black Walnut Trail, Mississauga, Ontario L5N 8A7, Canada

Hours

Monday to Friday, 9am to 5pm Eastern Time, excluding Canadian statutory holidays.

We reply within 48 hours.

Security

Report vulnerabilities to security@testcase.pro.

Please include the Jira site and what you observed. Do not send live API keys.

FAQ

Who can install Northline?

A Jira admin installs it from the Atlassian Marketplace. After install, open Test Management on a project.

Do development and production installs share data?

No. A development install and a production install on the same site keep separate test data.

Where do privacy requests go?

Email privacy@testcase.pro. The company site is https://qanetwork.ca.

How do I connect an AI agent?

Create an API key on Test Analytics & MCP Keys, then point the client at https://jira.testcase.pro/mcp. The setup is in the docs.